Terms & Conditions

Updated January 2023

Ambler Touring (“us”, “we”, or “our”) operates the https://amblertouring.com.au/ website (the “Service”).

Thank you for visiting our website. We provide this site as a service to our customers. Please review the following basic rules that govern your use of our site. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. Although you may “bookmark” a particular portion of this website and, thereby, bypass this agreement, your use of this site still binds you to the terms. Since we may revise this agreement at any time, you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us.

Usage

This website is expressly owned and operated by AMBLER TOURING PTY LTD (ABN 95 133 213 564) trading as Ambler Touring. The mailing address for Ambler Touring is PO Box 1323, Aldinga Beach SA 5173, Australia. Unless otherwise noted, all design and content featured on our website — including navigational buttons and images, artwork, graphics, photography, text, and the like — are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by us. The entire content of the website is copyrighted as a collective work under Australian copyright laws, and coordination, arrangement and enhancement of the content.
The content of the website, and the site as a whole, are intended solely for personal, non-commercial use by the users of our site. You may download, print or store selected portions of the content, provided you:
Only use these materials for your own personal, noncommercial use.
Do not copy or post the content on any network computer or broadcast the content in any media.
Do not modify or alter the content in any way, or delete or change any copyright or trademark notice.
No right, title or interest in any content or materials is transferred to you as a result of any such activities. We reserve complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this website.

Inaccuracies

The information on our website may contain typographical errors or inaccuracies and may not be complete or current. We, therefore, reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability.

Indemnification

You agree to indemnify, defend, and hold harmless Us, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation of these terms and conditions or any activity (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account.

Correspondence & Submissions

All comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to us on or by this website or otherwise disclosed, submitted or offered in connection with your use of this website (collectively, the “Comments”) shall be and remain our property. Such disclosure, submission or offer of any Comments shall constitute an assignment to us of all worldwide rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Thus, we will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. We shall be under no obligation to:
Maintain any Comments in confidence.
Pay a user any compensation for any Comments.
Respond to any user Comments.
You agree that no Comments, submitted by you to AmblerTouring.com, will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights(s). You further agree that no Comments, submitted by you to us, will be, or contain libellous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.

Third-party links

In an attempt to provide increased value to our visitors, we may choose various third-party websites to link to from its own site. However, even if the third party is affiliated with us, we have no control over these linked sites, all of which have separate, independent privacy and data collection practices. We have no responsibility or liability for these independent policies or actions and are not responsible for the privacy practices or the content of such websites. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, We seek to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its site, but for sites it links to as well (including if a specific link does not work).

Limitation of Liability

We do not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to, and user of, this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to, and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. We shall not be liable for damages of any kind related to your use of or inability to access this website.

Cancellations

In the event that a booking is cancelled the following fees will apply:

  • Cancellation more than 3 days before departure – $25 per person.
  • Cancellation less than 3 days before departure – 80% of the total cost.
  • Cancellation within 24 hours of departure or No Show – 100% of the total cost.

Please email refund requests to info@amblertouring.com

Payments

Our websites are professionally hosted and operate in a secure environment. We use SSL security. Customers can see their cards being debited in real-time, all in an SSL-secure environment via Stripe payment services.

We currently accept Visa, MasterCard and American Express credit cards or alternatively you are welcome to pay using direct debit. Cash can also be used and must be paid at the time of departure.

General

All costs, itinerary details, package inclusions, ferry schedules and accommodation information are correct at the time of publishing; however, these can be subject to alteration, sometimes without notice. All services and reservations provided are subject to the conditions of the principal providers and no responsibility is accepted by us for misrepresentation, unforeseen omissions or additional costs incurred, including those arising from adverse weather conditions or any situations beyond our control. Refunds may not be available for unused services.

Ambler Touring reserves the right to alter and change prices at any time.
Itinerary/venues may change from those advertised.
Passengers must re-confirm their tour booking at least 24 hours prior to departure.
Minimum bookings are required for the tour to operate – (Min 2, Max 7).
All Standard Wine Tasting & Entry fees from the itinerary are included in the tour cost.
Lunch is NOT included, refer to the tour description for details.
Venues are subject to availability and may change without notice.
The client is responsible for all personal belongings; lost property is held for a limited time only.
No Smoking/Vaping, consumption of Food, Drugs, Alcohol, Coffee, Tea or other types of drinks is permitted in the vehicle. Water is provided and may be consumed while travelling in our vehicles.
Bad behaviour/language will not be tolerated – Driver may refuse boarding at his/her own discretion.
A $200 – cleaning fee will apply to your group if vehicles are soiled.
Travel Insurance is not included in the tour and must be arranged by the client if desired.
Some tours are not suitable for Children.

Child Policy

Private tours can be arranged for families with children. All children under 7 years old, must be in an approved child seat – hire fees will apply.

Weather Conditions

Tours operate in all weather conditions. The Itinerary may be modified in extreme weather conditions. Eg. High Fire Risk – National Parks / Attractions may be closed during these times.

Courtesy Pick-Up from SELECTED Adelaide City & Glenelg Hotels

Please wait outside your hotel 5 minutes prior to pick-up time. Due to limited access and/or parking at each pickup location–  we are not able to wait for guests running late – No refund if missed the bus. Pick-up times may vary depending on traffic conditions. Extra charges will apply to pick-up outside the City or Glenelg – please call for a quote.

Fares

Fares are in Australian dollars, include GST (Goods and Services Tax) and are subject to change without notice. Surcharges apply on Public Holidays or Christmas / Easter holiday periods.

Tourism Accredited

We are an Australian-accredited tourism operator. Leading Australian tourism operators display the accreditation tick. This is your guarantee they’ve met specific industry and accreditation criteria ensuring they are committed to exceeding your expectations with great customer service and the highest standards of business practice. 

Travel Insurance

Holiday plans can be disrupted and cancellation fees can be costly. Travel insurance is highly recommended. Please note that Travel Insurance may not cover disruptions caused by mechanical breakdowns or adverse weather conditions so please check your insurance policy.